From my Client to CB Calabasas Branch Manager:

Dear Steve:
We recently closed escrow on a new home we have purchased in Simi Valley as well as closing on the sale of our home in
Chatsworth. With each of these transactions, we were represented by Meryl Carr, an agent in your office. My wife, Vanessa, and
I wanted to tell you know how impressed we were with Meryl and how fond we have become of her. Throughout what became
a six month journey, Meryl advised us, encouraged us and protected us every step of the way.
After three months of searching, we finally found what, we thought, was our dream home. Unfortunately, negotiations broke
down as a result of the seller not being reasonable regarding the sharing of the expenses for some sizable yet necessary repairs.
Some agents would have been focused on simply closing the deal and, to be quite honest, we probably would have listened to
her but Meryl’s only priority was us, period! Finally, after a very upsetting week and a half of numerous inspections resulting in
second, even third opinions, she urged us to pull out of the deal. This was not easy for us to do since we had a strict deadline
as to when we HAD to be out of our current home. She knew we would find the home we were supposed to be in and we did.
Our new home in Simi is an absolute dream! Again, Meryl was so great in negotiating the deal, always striving to make sure we
were informed and protected at every juncture. She also negotiated the sale of a second home we owned in Chatsworth and
made sure that this deal closed quickly and easily.
On a more personal note, Meryl has become a dear friend as a result of all of this. She is a delight to be with and we simply
adore her.
Steve, this is the fifth home we have purchased and to must be brutally honest with you, the agents who represented us on
those were all disappointing because, eventually, we came to realize that we were not the priority. The agent’s bottom line was
so it was with a certain jaded apprehension that we entered this endeavor. Meryl quickly dispelled any doubt we had. She is a
treasure and we look forward to recommending her to any and all who are planning to move. I know that your office has many
talented and dedicated agents but I must submit that you and Coldwell Banker are fortunate to have Meryl. She is quite special!
All the best,
Mark and Vanessa Watters

My Manager’s Response:
An email like the one above is no surprise and as soon as I saw who it was from I knew it had to be a very warm email filled
with accolades. Your clients love you because of how you take care of them and they are so very fortunate to have you as their
agent and more importantly, their friend. You are an asset to every transaction you are involved with and I am so delighted to
share the email below with you, Beth Styne and our new Regional Vice President, Joe Mamone.
I think the world of you and am so very proud to be in business with you!!
Warmest regards,


“Meryl exhibited exceptional enthusiasm and tenacity in the pursuit of the sale of our home. Extremely knowledgeable of the
real estate market, her expertise proved invaluable in successfully selling our home. Meryl is very thorough and informative;
she accurately assessed the market, provided valuable recommendations in preparing our home for sale, and kept us abreast
of everything, every step of the way. Another valuable characteristic Meryl demonstrates is that she’s an astute listener. She
worked tirelessly to assure our needs were met, and always made sure our interests were protected. Without hesitation, we
would wholeheartedly recommend Meryl…she’s the Best! Professional, Personable, Trustworthy, and Results Oriented!”
Charles and Claudette Williamson
Valencia, CA

“We can’t say enough about Meryl! Confident, knowledgeable, and a real ‘go-getter.’ Meryl is the consummate real estate
professional. We would whole-heartedly recommend her to anyone buying or selling their home.”
Eddy and Suzanne Miller
Agoura Hills, CA

“Meryl was consistently lovely to work with on the sale of our home. She always had our best interests in mind while working
through the selling process. She gave us great recommendations and tips for sprucing up our property, making for a clearer
visual presentation. Her tips were confirmed when after only two weeks we were in escrow with our new buyers! The entire
escrow process went very smoothly…no missed phone calls, no missing paperwork, no missed inspections. She was prompt
and attentive to all the scheduled appointments. Everything was always in order and it was an easy and manageable transaction.
We highly recommend Meryl . She is a kind, smart, and experienced Realtor who also intuitively understands the varied
emotions attached to buying and selling real estate.”
Ken and Michelle Ames
Calabasas, CA

“Meryl Carr has bought and sold several properties for our family. She is probably the only agent that we truly feel is always
honest and forthright with any situation that arises. She follows through during the entire transaction. We have always enjoyed
working with Meryl, as she is energetic, knowledgeable, and a true professional.”
Ike and Brooke Praw
Tarzana, CA

I was a first time home buyer and she was with me through the whole process. She took a great deal
of burden and stress off me by explaining everything that was going to happen and what needed to be
done. I am now enjoying my beautiful home and truly enjoy it. Thanks to Meryl, my dream home became
a reality!”
Amelie Barnard
Woodland Hills, CA

“We were so happy with the way our most recent home sale, and new home purchase went. This was
due to Meryl’s knowledge, experience, caring, and professionalism!”
Lee and Barbara Drukman
Agoura Hills, CA

“Meryl guided us through the entire process from staging our home, through to the closing of escrow.
She is very experienced and we relied on her expertise, which contributed to a quick sale. We have
dealt with many other agents through the years, and Meryl is light years ahead of the rest! We highly
recommend her!”
Ken and Melissa Smooke
Agoura Hills, CA

“Meryl has helped my family through several real estate transactions. She exemplifies professionalism,
and goes above and beyond the expectations one would have of a real estate agent. We were lucky to
have Meryl representing us, and highly recommend her to any person in need of an experienced real
estate professional!”
Jennifer Manenti
Westlake Village, CA